Okay, I am going to milk my 15 minutes of fame as an E 2.0 “influential” to pitch you some pure vaporware. When I am not starting flame wars around E 2.0 culture change, I manage a research team within the Xerox Innovation Group, that is building a technology called Xerox Trails. The technology allows you to blaze and follow “trails” through Web content. Right now, the consumer incarnation of the technology, a product called “Trailmeme,” is in limited invitation-only beta. Read on for an invite code. What I’d like from you E 2.0 evangelists and champions is help brainstorming and dreaming up the ideal enterprise version of this technology, which is on our roadmap for a year or so down the line. At a higher level, I am interested in discussing a more conceptual question: how do you make sense of the huge mess of documents on a typical Intranet, hosted on multiple internal sites and technologies? This is the problem of enterprise document integration (EDI).

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Enterprise 2.0 San Francisco 2009 is a wrap! This week has been phenomenal, with tons of press coverage, photos and buzz. Amongst all the great keynotes & general sessions at the conference, I wanted to take a moment to reflect and recognize the Launch Pad program and our Four Finalists.

After making it through two rigorous rounds of voting, CubeTree, The Garland Group, Twiki and XWiki made it to the Final Four and presented live on the keynote stage on Wednesday, November 4, 2009. Each of the presenters had 5 minutes to demo their product, and after each company had their turn, the audience participated in a live text-to-vote, courtesy of our friends at Mozes.

The results tabulated in real-time percentages, and with 42% of the vote, CubeTree was crowned the Enterprise 2.0 San Francisco Launch Pad winner. When CubeTree’s CEO & Co-Founder was asked to explain how he felt about winning Launch Pad in 140 characters or less, Carlin Wiegner succinctly replied that he was happy. Nice one Carlin.

I wanted to personally thank Steve Wylie, the Enterprise 2.0 Conference GM, for letting me serve as chairperson for the compeition. Big thanks to Carlin, Brad, Jitendra, Milind and Ludovic for doing such a great job and helping to make this program a huge success! Cheers guys.

First posted on CloudAve

A live blog of the presentation….

Christian Finn, Director of SharePoint Product Management, and Alina Fu, Product Manager, Social Computing talk about the SharePoint 2010 offering.

An interesting approach – Christian and Alina ran a “speed dating” session trying to message the major thrust of 2010. Christian pushed the big customers who use SharePoint to collaborate and, with honesty, admitted the failings of an ActiveX-centric approach.

Personal connections, finding subject matter experts, consumer features for the enterprise. 2010 has a dynamic newsfeed directly to an individual site. Personal profiling linked with contextual search.

2010 has a better user experience across blogs and wikis – unleashing the creativity of the users. Enabling the use of podcasts within the product.

User rating and commenting of content inside or outside of SharePoint. Tagging linked to newsfeeds.

The security question - “It’s Microsoft so it’s safe”. Content management extends to the social media content.

Flexibility – 2010 enables advances customization, within the browser for an individual user or a team. A full range of APIs and tools to customize the look, feel and functionality.

And the speed date is over… And the audience goes wild… (not so much)

First posted on CloudAve

Tammy Erickson, President of nGenera Innovation Network proclaimed that 2009 will be remembered as the year of “A-ha!”. Her presentation was very much in the spirit of Alvin Toffler’s Future Shock. Erickson pointed out some problems impacting upon the adoption of enterprise 2.0 and the changes needed to mitigate those problems. She believes that the train is leaving the station for enterprise 2.0 but that the fundamentals need to be addressed.

Problem #1;

• Old approaches have been mastered
• Technology enables a very different level of performance
• Competition will shift the playing field

Erickson believes that Enterprise 2.0 is as game changing as the telex was in days gone by. The twentieth century icons where those who had the ability to master scale and cost. The steel mills, the auto makers. Today’s organizations are simply not optimized for the future. Reason #1 - they’re optimized with;

• Division of responsibility
• Specialization
• Strict accountability – providing excellent control

Going forwards though, enterprise 2.0 mobilizes intelligence;

• The utilization of complex knowledge
• Innovation through the contributions of many
• Harnessing the smallest units of knowledge

Reason #2 - traditional organizations are underpinned by;

• Loyalty, reciprocated with protection and care
• Individual autonomy
• Identification with organizational units and individual managers
• Based on planning

Whereas new organizations have different assumptions;

• performance based arrangements
• collective purpose
• identity with shared objectives
• they’re based upon coordination not planning

The ten factors that shift organizations – enables of collaborative capacity.;

1. Highly engaged, committed participants
2. Trust-based relationships
3. Networking opportunities
4. Selection, promotion and training based on collaboration
5. Organization philosophy supporting a “community of adults”
6. Executives who create a “gift culture”
7. Leaders with both task and relationship management skills
8. Productive and efficient behaviors and processes
9. Clearly defined individual roles and responsibilities
10. Important challenging tasks

Reason #3 – The strategic role. Today the paradigm is

• This is something we have to do to keep Gen Y happy – the recession put paid to that!
• It’s extra, nice to have like fitness centers and day care
• We don’t even know what “it” it

Contrasted with the future organization

• 2.0 supports a broad range of activities – with clear business objectives
• Each best achieves through different organizational approaches and supported by different technologies

Driving outcomes through collaborative intents;

• Connect previously unrelated ideas
• Access untapped people or expertise
• Distribute work or risk
• Co-create
• Detect emerging patterns or trends
• Pool judgments
• Determine group-wide preferences
• Air and debate multiple views
• Influence views or norms
• Coordinate in time and space

Problem #4 – The technology itself. The concerns are;

• It’s overwhelming – and difficult to harness
• The solutions are heterogeneous and disconnected
• Not secure or necessary relevant

The coming realities;

• Unifying approaches
• Ways of partitioning and aggregating data
• Ability to manage relationships

Problem #5 – Engagement

• Management 101 dictates
• Directed activities
• Clear instructions

Participation 2.0 means;

• Individual discretion
• Dealing with rich content that flows through infinite links
• Forming and maintaining complex relationships
• Having trust, a stake, a voice, an impact and a community bond

If you haven’t done so already, be sure to take a moment and peruse our 8 Launch Pad quarter-finalist videos and cast your vote before tomorrow evening.

Our 8 quarter-finalist were chosen to by the E2 team as the best, brightest and most innovative tools from the general pool of submissions. We’re now looking to the E2 community to check out their 3 minute videos and select your favorite. Please note that you can only vote one time for the vid you would like to see move to the next round.

The 4 finalists with the most votes will be announced on October 16 and provided the chance to a give a 5 minute demonstration of their application live on the keynote stage at the Enterprise 2.0 Conference in San Francisco on November 4.

Are you one of the 8 quarter-finalists? Help get the word out to your network to start voting using #e2conf-lp and #e2conf.

Rock the vote!

First published on CloudAve

I read the other day that the United Nations is currently embarking on a project with the aim of overhauling its ERP systems. This project apparently has a USD300 million budget and according to the tender document;

presents a once-in-a-generation opportunity to equip the organization with twenty-first century techniques, tools, training and technology

The UN is currently running around 1400 different information systems that tell a sorry tale of inefficiency including;

• up to 40 full-time employees used to process interoffice and interagency vouchers
• Most duty stations, and many organizational units within duty stations, contain their own stand-alone finance, human resources, supply chain, central support services and information technology areas

So it seems the project is a logical way to drive some efficiency gains while also opening up the United Nations to collaborative and productivity tools that are currently unavailable to them. But I can’t help but think it’s looking at this the wrong way – some functional aspects of the project include;

• $76 million for "2597 work months" of system build and implementation services.
• $14 million for travel, which presumes 1285 trips will be taken by "ERP team members, subject-matter experts and corporate consultants" at an average air ticket cost of $6000. Each trip will also get $202 for "terminal expenses" and $5000 for 20 days worth of per diems, for a total cost of about $11,000 per trip.
• $1.8 million for office furnishings to support 234 workers, including 80 core staff, 66 subject matter experts, eight consultants and 80 system integrators, or about $7700 per person.
• $6.7 million for office rental, based on an annual rate of $14,300 per person
• $564,200 for long distance telephone calls, teleconferencing and videoconferencing
• $18 million for hiring "limited replacements" for subject matter experts involved in the project
• $16 million for software licences and maintenance fees

So some thought from me on how to do more for less…

• Ditch the travel – most of these sorts of trips are mere Junkets (and given the budget figures, business class junkets at that). Hire consultants that can work remotely with a need for high frequency face to face sessions
• Ditch the “long distance telephone calls” – use Skype or another service to avoid large costs. Invest in a collaborative platform that allows for IM, voice, document sharing across large groups of users
• Ditch software licenses – build on top of OpenSource tools and technology – sure there may be some customization costs but it avoids the noose of license fees and upgrade paths
• Ditch the office rental – contract people that can hot desk, remote work work from somewhere other than the high rent United Nations locations
• “Subject matter experts”? ditch that – there are a bunch of people who, for an organization liek the United Nations, would happily give some time and skill. Crowdsource the bulk of this work – faster, cheaper and generally better
• “System build”? – Nope – use off the shelf OpenSource frameworks and customize to suit the use case

I contend that an agile approach, the use of OpenSource, a modern approach towards workplace management and a move away from UN bloat could see this project completed for a third of the budgeted cost, with greater extensibility and faster than otherwise.

Cool – anyone else want to join in submitting a proposal to the UN? An opportunity to leverage the collective wisdom of the Enterprise 2.0 community to drive some better outcomes for the global community – or something ;-)

If you’ve been working hard on that 140 character pitch, a friendly reminder that we need your Launch Pad submission tomorrow to be considered for the chance to present on the main stage at Enterprise 2.0 in San Francisco on November 4, 2009.

We’ll announce the 9 quarter-finalists on September 28 . Those lucky 9 will then move on to Round 2 video submissions.

Interested in entering? First let us know who you are, and then Twitter pitch to #e2conflp. For more information check out the official Launch Pad site.

Best of luck!

In case you missed it, last week we announced an impressive keynote line-up for the Enterprise 2.o Conference in San Francisco.  I’d like to briefly touch on the keynotes from Microsoft SharePoint and Google Wave because there’s been so much talk about their potential to disrupt the market.

Christian Finn, Director of SharePoint Product Management, Microsoft

Why is this a big deal? Well because the SharePoint team at Microsoft will be digging into SharePoint 2010.  2010 has been referred to as a  “day of reckoning for the enterprise 2.0 vendors” because many third-party products have come into existence due to shortcomings in past SharePoint offerings.  Of course the big questions to be asked are:

1. Is 2010 finally “good enough”?

2. How will it affect smaller vendors and Microsoft partners in the market?

3. What impact will 2010 have on the nascent Enterprise 2.0 market overall?

Gregory D’alesandre, Product Manager, Google Wave

How much do you know about Google Wave? There has been a lot of speculation about what Wave is, why it’s important and how it’s going to disrupt communications and collaboration as we know it. After all, Wave has been developed by the same team of brothers who developed Google Maps years ago. So far the Wave Team have only made the software available to a small group of developers but later this month the they roll out a “Preview” version available for early pilots.

Does Google Wave have a strong play in the Enterprise?  You’ll need to come to the Conference to see firsthand what all the hype has been about and judge for yourself.

Today (9/15 Eastern), Jive Software announced the first of what will be a series of insight and analytics announcements that will comprise the next version of its popular social computing platform, Jive Social Business Software (SBS) 4.0 to be announced later this fall. Today’s announcement, Jive Market Engagement, offers state-of-the art social media monitoring for Jive’s customers managing large external communities. In partnership with leading social media monitoring tool Radian6, Jive is offering real-time listening across the social web including blog posts, videos, photos, forums, mainstream online news sites, as well as social sites such as Twitter, Facebook, and Friendfeed. Where the platform provides unique value, however, is in its ability to combine data into “containers” or secure areas Jive refers to as a “Market Space” where appropriate action and decision-making can be taken on the brand conversation.

The Jive Market Engagement announcement is the first Enterprise 2.0 announcement of its kind blending traditional social media monitoring and measurement with a leading enterprise social computing platform. By integrating the data into the Jive collaboration platform, analysis becomes actionable and improves a brand’s ability to respond to time-sensitive challenges or market opportunities. Additionally, the Jive platform enables the company to store and categorize trending data that can be useful when measuring the success or ineffectiveness of marketing campaigns by geography or other market segments.

Jive’s focus on delivering actionable detailed analytics on internal and external community behavior is a healthy sign of progress in the Enterprise 2.0 sector. Jive announced a similar agreement last summer at the June Enterprise 2.0 conference to integrate SAP BusinessObjects into its SBS platform. With a real-time view of customer and operational data, a connected enterprise is more agile in its ability to share, discuss, and collaborate on key data, thereby yielding more accurate and timely decisions.

It’s difficult to miss Dries Buytaert in a crowd.

Standing at least 6′ 3″ tall, his spiky head of blond hair is easily recognizable. Known in the open source world as the founder of Drupal, co-founder and CTO of Acquia and instrumental player in Drupalcon, it’s obvious that Dries is a very clever and busy guy.  I caught up with Dries at the recent OSCON 2009 in San Jose, CA and he graciously took the time to answer a few questions about how he manages to be so successful.

1) You are the founder of the Drupal content management system and CTO/Co-founder of Acquia. How did a Belgian like yourself get involved in CMS?

I was a student at the University of Antwerp in Belgium around 1999. I was doing web development with CGI and Server-Side Includes, but I wanted to learn more about technologies like PHP and MySQL. Also, at the same time, we had the need for an internal messaging system at our student dorm. So, I wrote a simple message board. Then when I graduated, I decided to move my internal message board onto the internet.

After I relaunched my internal message to the public internet as drop.org in 2000, I continued to build on it for a year or so and added a lot of features. More than anything, it was an experimental platform to learn from and apply new web technologies such as RSS feeds, blogging and content and user rating.

As my experiments evolved, they drew the attention of an audience that was also interested in the future of the internet. This audience provided suggestions and was active with state of the art web technologies and they increasingly began providing me with feedback. At a certain time the feedback took on such a level that I thought I should provide the engine to them so they could start their own experimenting and applying their own suggestions to it. This is how it got moved to open source, and also how the community started.

So it was mostly by accident, and it quickly got out of hand.

2) Why did you feel the need to form Acquia and what does Acquia contribute to the Drupal community?

Acquia helps accelerate Drupal usage by contributing to the advancement of Drupal, and by offering products, services, and technical support to simplify the deployment and management of Drupal websites.

As a thriving open source project, Drupal changes at such a rapid rate that it can be challenging to find the most useful and relevant modules, keep systems secure and up to date, and find real-time expertise and support to quickly resolve issues. By reducing or eliminating these issues, Acquia improves the effectiveness of organizations already using Drupal and brings the power of Drupal within reach of more organizations who are exploring Drupal for the first time.

3) There were over 1,400 at Drupalcon in Washington DC, 2009. What is driving this community’s significant growth year over year?

A huge community has grown up around Drupal, with thousands of active contributors to the open source project, including more than 4,000 community-developed modules for extending Drupal functionality. Drupal’s thriving, vibrant ecosystem is the very reason that Drupal is so successful – it is its greatest strength.

4) There are a lot of open source projects out there today. What makes Drupal unique?

Drupal has been a pioneer from the start by embracing new technologies and being on the front lines when it comes to web development.  But what separates Drupal is its modularity – the combination of a core package and then task-specific modules that can be added as needed.

This modularity was part of Drupal’s initial design. I was sort of shocked that most of the other systems didn’t have a modular design — to me, with my background as a computer science student, that felt like a very natural thing to do.

Drupal’s modular design makes it attractive to both technical and non-technical users.  If you look at Content Management Systems, they have eliminated the traditional role of the webmaster.  This role has evolved more into a role of content editor.

My vision for Drupal is to do the same for the developers (role). I think there is a lot of room to eliminate the traditional web developer.  Eliminating might be a bit too strong, but re-define the role of the web developer at least. The way we try to accomplish this in Drupal is with a modular approach so users can build web sites quickly without having to do any programming.  In other words, one does not have to be a true developer to build a feature rich and interactive web site. I hope we can make a big step forward with this in the next five years.

5) Can you name some of the biggest sites that run on the Drupal platform?

A diverse list of organizations are using Drupal including Lifetime Television, MTV UK, Universal Music, Sony Music, Warner Brothers Records, New York Observer, Forbes, The Onion, Harvard University, Amnesty International and tens of thousands more.  I believe there are two primary reasons people have chosen Drupal.  The first is the Drupal community – it consists of thousands of passionate, talented people who believe in the future of the Web and invest their time and energy to contribute to the project.  Second, Drupal’s modular architecture makes it a flexible platform to build great websites.

6) What are the most common barriers to open source software adoption in the enterprise?

The biggest barrier is education - people are afraid of things that are unfamiliar.  The good news is that “open source” as a category of technologies is pretty mature in the enterprise - particularly in the data center.  Technologies like Linux, Apache, Eclipse and others are now standard tools in any data center infrastructure.  The next step in this evolution is for business buyers, outside the data center, to adopt solutions built on open source applications, like Drupal.

7) How do you overcome these objections?

This is where Acquia comes in – Acquia gives organizations the confidence they need to adopt Drupal based solutions.  They can access the same level of customer service support and guidance that they have come to expect from proprietary software products – in many cases, better customer service – while taking advantage of the innovation and value of open source Drupal.

8) What’s next for Drupal? Can you share any future plans with us?

We are currently working on Drupal 7.  We are focused on improving Drupal in a number of ways – adding lots of new features in core (e.g. a new database backend, better file and image handling, improved access control, theme system improvements) but also improving usability and scalability.

Longer term, I see tremendous opportunities for the semantic web and search.  For Drupal, this means making Drupal emit structured information. Hundreds of thousands of Drupal sites contain vast amounts of structured data, covering an enormous range of topics, including product information. Unfortunately, that structure is hidden deep in Drupal’s database and doesn’t surface to the HTML code generated by Drupal. As such, search engines can’t pick it up as a product, and they’d fail to include it in their world-wide product database.

Technologies like this disintermediate so many existing websites and organizations that it makes my head spin. It is too great an opportunity for us to pass up on. By adding semantic technology to Drupal core, I think we can make a notable contribution to the future of the web.

9) Is it true that the genesis of the name Drupal was actually a typo? What’s the story there?

Yes. Initially, I wanted to register the site under the Dutch word “dorp” which in English means “village” or “small town”. While registering the domain, I made an error and typed “Drop” instead of “Dorp”. I was shocked to see that Drop.org was still available, so I decided to keep the domain. As such, the first Internet website powered by an online version of Drupal was Drop.org. Drupal did not get its name until I released it as open source software in early 2001.

Thanks again for your time Dries!