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Archive for the 'Enterprise 2.0 Culture' Category

Ben Kepes

First published at CloudAve

OK – I’ll agree that the title to this post is a little too declaratory – something I try to avoid but bear with me for a minute. Today at the Government 2.0 Summit, the Washington Post will announce the WhoRunsGov.com ‘Moderated Wiki’ a wiki that gives readers the chance to contribute to profiles of Government policymakers.

Aaron Fulkerson from Mindtouch, whose product the Washington Post is utilizing for this site, flicked me an email and told me that he feels this announcement will have fairly large implications for media companies, in his words “not only striking the best balance between open/closed content, but allowing them to monetize the hyperlocal content they’ve already produced (paid for) that currently sits dormant in their archives.”

First a little bit about the site. WhoRunsGov.com is a “moderated wiki,” a site open to readers to contribute to the 700-plus profiles of the most influential people in Washington. The site has been live since January but what is happening today is a different story - the “moderated wiki” allows users to both write new profiles and edit existing content. Unsurprisingly before any user-generated content is published, it will be reviewed and may be revised by an in-house editorial team for factors including accuracy, relevancy to the profile subject, and appropriateness.

In his email to me, Fulkerson sent me the following diagram to articulate where this site lies on the dual axes of opinion vs fact and institutional vs de-institutionalized information;

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Let me say from the outset that I like this initiative – it seeks to democratize contributions, unlock siloed and archived data and find a sweet spot on the axes. But I’d also like to parse this announcement in another way.

Recently ZDNet blogger and general hype-slayer Dennis Howlett wrote the not-too-subtle post “Enterprise 2.0 – What a Crock”. In his post Howlett sought to separate the wheat from the chaff, and bring the evangelists back down to earth and reality. As he said;

Regardless of what you’re told by the E2.0 mavens, business has far more pressing problems. The world is NOT made up of knowledge driven businesses. It’s made up of a myriad of design, make and buy people who -quite frankly - don’t give a damn about the ‘emergent nature‘ of enterprise.  To most of those people, the talk is mostly noise they don’t need.They just want to get things done with whatever the best tech they can get their hands on at reasonable price. That doesn’t mean some wiki, blog or whatnot. More likely they’ll be investigating sensor tech.

Now what does today’s announcement have to do with Enterprise 2.0? Well the fact of the matter is that Government 2.0 and Enterprise 2.0 are different sides of the same coin. They both seek to expose data to the stakeholders, leverage collective wisdom, utilize the wisdom of the crowds and drive better results for the respective organizations.

Now I can already hear the howls of derision from Howlett who will call it simplistic to draw this parallel between potential Government 2.0 gains and the theoretical gains to be wrought from Enterprise 2.0. I’m happy to take that attack however – as I said before, the issues facing Government and Enterprise are very similar. Solutions for one can often be parsed in terms of the other.

I’ll accept the fact that this new Washington Post site will not end world hunger or create global peace. In much the same way that deploying a collaborative platform within an enterprise will not solve core problems, suddenly create newly profitable products or stave off a commercial threat. However I do contend that tools like this start to shift the earth upon which organizations (public or private) are built. It is through this shift that real change, the change we’ve all been promised for years, is built.

Steve Wylie

The following session proposal identifies the “dark side” issues that can undermine the productivity gains we’re trying to achieve with Enterprise 2.0 efforts.  The abstract reminds us that the relationship between people and technology is tricky business and requires careful consideration.

The community have spoken and would like to hear more.  Congratulations to Kathleen Culver-Lozo and Greg Lowe (greg2dot0) from Alcatel-Lucent on their session proposal:

The Dark side of Enterprise 2.0 - The potential of seamless contact with anyone anywhere at any time seems to promise improvements in productivity, most ROI calculations overlook the hidden costs to this ubiquitous access. A growing body of research is showing the already overly interrupt-driven, multi-tasking work environment can be detrimental to productivity and even the quality. Further, on-line access and collaboration is still less effective than in-person meetings. Finally, these technologies align better with some individuals’ personalities. This session will explain how to look into the psychology of the individual and the organization to anticipate where these misalignments lie and provide strategies for mitigating them.

Kathleen Culver-Lozo, Program Manager - Enterprise Transformation, Alcatel Lucent

Greg Lowe, Social Media Architect/Program Manager, Alcatel-Lucent

Irwin Lazar

Jakob Nielsen, who has been writing about Web usability for about as long as the Web has existing, has posted some analysis of Intranet usability best practices around data organization and personalization. It’s worth a read: http://www.useit.com/alertbox/social-intranet-features.html

Venkatesh Rao

Yesterday, I did something that suggested to me that we are at an important tipping point in the psychology of Web 2.0 adoption. Within an hour of hearing the news of Facebook acquiring Friendfeed, I signed up for the latter, using my Facebook login info. I’d known for a year that Friendfeed is a great dashboard service that integrates your social media presence, but I had not joined. Apparently I wasn’t alone. Friendfeed was at one point described by TechCrunch (I think) as ‘a great service nobody will ever use.’  So how do you interpret actions like mine?

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Paige Finkelman

Enterprise 2.0 San Francisco’s Call for Papers closed on Tuesday after receiving a mind blowing number of submissions - 446 to be exact. It’s great to see the community is as enthusiastic about the San Francisco show as we are, and really reinforces the need for Enterprise 2.0 on the West Coast.

Some highlights and prevalent topics include:

  • Tons of case studies and tales of adoption
  • Mobility
  • Cloud computing
  • Micro-blogging & emerging platforms in the enterprise
  • Driving the social media bus
  • Building an Enterprise 2.0 culture
  • Internal & external communities

A big thank you to all that took the time and effort to submit an abstract. Steve and the Advisory Board have got some reading to do.

Matthew Balthazor

The Enterprise 2.0 team is gearing up to build the the program for the first annual San Francisco conference coming this November and we’d like to hear your success stories, case studies and the valuable lessons you’ve learned working with E2 tools and technologies in your organization. Submit your proposal through the Call for Papers, open until July 31. We’re looking for sessions and workshop proposals in the following topics:

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Janetti Chon

Implementing Enterprise 2.0 technologies and approaches can be a key driver of competitiveness and profitability.

However since Enterprise 2.0 sits at the nexus of technology and organizational culture, there can be no one-size-fits-all approach.

Implementing Enterprise 2.0 Report provides detailed practical insights into how to create substantial business value with web technologies, supported by numerous case studies of successful implementation and lessons learned.

Enterprise2Blog partner Ross Dawson has written a comprehensive report on Implementing Enterprise 2.0 and published free chapters for your education.

ross2

Use this report to:

  1. Gain a clear understanding of Enterprise 2.0 and Web 2.0 in organizations
  2. Identify opportunities for value creation
  3. Provide a structured view of benefits and risks
  4. Establish governance initiatives
  5. Create and communicate a clear Enterprise 2.0 strategy for your organization
  6. Convince executives to take action
  7. Design and implement successful projects

DOWNLOAD FREE CHAPTERS HERE

Ross Dawson PhotoRoss Dawson is globally recognized as a leading futurist, entrepreneur,keynote speaker, strategy advisor, andbestselling author. He is Founding Chairman of four companies: professional services and venture firm Advanced Human Technologies, future and strategy consulting group Future Exploration Network, leading events firm The Insight Exchange, and influence ratings start-upRepyoot.

Janetti Chon

Wednesday, June 24 12:30 – 4:30 pm

Enterprise2Open (tag #2open) is open to anyone who would like to attend. This open event blends some pre-scheduled content with an open grid where the attendees fill in the sessions they either want to discuss or present themselves. As the official “unconference” of the event, Enterprise2Open is the perfect place to connect with other attendees and share your knowledge and experiences.

To propose a topic and for more details, please visit the Enterprise2Open wiki.

Register for your Free Enterprise2Open pass, which gives you access to all of the conference activities listed on our ‘What’s Free‘ page.

Enterprise2Open 2009 sponsored by -

2open-sponsors

Venkatesh Rao

Here’s a truth. Web 2.0 is interesting; Enterprise 2.0 is boring. When social technologies cross the firewall, they seem to lose the ambience of red-blooded, consequential and anarchic excitement that surrounds them in the public space (take for instance the excitement over Iran on Twitter). Equally, they usually fail to penetrate into the most adrenaline-charged, pulse-pounding core of the world of business. Why is this, and why is this dangerous? Why do we need flame wars and Twitter tsunamis (mutatis mutandis) to penetrate the firewall? I am going to be listening for this theme next week at E 2.0 (DM me @vgr or email me if you’d like to connect over a drink next week on this question or any of our other favorite topics like culture change, KM vs. SM etc.)

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Janetti Chon

I really liked this smart, concise, and humorous video that attempts to capture the definition of enterprise 2.0 in your company.

Scott Gavin is one of our blog partners. To become a blog partner and get added to our blogroll, please leave a comment here or tweet us at @e2conf.

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