Comments on: Social Media vs. Knowledge Management: The Reactions

By: Online Business idea

Online Business idea — Sat, 23 Jan 2010 07:00:29 +0000

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thanks for sharing

By: video conferencing setup

video conferencing setup — Fri, 20 Mar 2009 04:41:03 +0000

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By: Settling accounts « Enlightened tradition

Settling accounts « Enlightened tradition — Wed, 24 Dec 2008 23:08:57 +0000

[...] Venkatesh Rao [...]

By: Venkat

Venkat — Mon, 27 Oct 2008 23:21:30 +0000

@Gopi — you are advocating a reasonable value-neutral approach that is justified by what we know today. My own sense is that in the future, as technology evolves, the associated sociology will be dominated very heavily by SM. The question really is not whether or not KM will “die” absolutely. As I noted in my original article, the Gen X leaders taking up executive roles today will probably retain the best of KM ideas.

The real interesting speculative issue is how much KM-style stuff will survive once SM matures. I suspect very little.

@Brent, ad hominem alert!!

See my last response to the original article. If you sincerely believe that ‘being a Gen Xer’ and ‘Chinese Zodiac sign’ are in the same quality class as predictive variables, there is nothing more to be said.

By: Brent Miller

Brent Miller — Wed, 22 Oct 2008 03:33:59 +0000

I’m afraid that you’re just digging yourself into a deeper hole here. The issue is not whether there are different characteristics associated with the three generations. There are, of course, differences. Rather, the question is whether you (an individual) can claim special insight about those born before you and after you merely because of the date on which you were born. The sign you were born under in the Chinese Zodiac would have conferred as much validity to your claim of objectivity as the fact that you’re a Gen-Xer. Your biography - your position as a researcher at Xerox, your interests reflected in your blog - tell me and your other readers far more about your “neutrality” than does your thirtysomethingness.

As for the merits of your claims of irreconcilable conflict between KM and social media, Gopi Padakandla above has succinctly demonstrated that it’s a false dichotomy. I, too, have found that each of KM and SM has its place in the enterprise setting and am just grateful to have a growing number of strategies available to me. By the way, the KMers I work with are giddy about SM, to the point of evangelistic overkill.

On one thing, however, we can agree - the youngest generation ALWAYS wins.

By: Gopi Padakandla

Gopi Padakandla — Mon, 20 Oct 2008 15:32:47 +0000

While I agree with your explanation of SM evolution and its applications in enterprises, I am not in total agreement that KM will eventually die. In my experience so far, I noticed profound applications for both of these models driven by underlying business need. For example, the business need to create, approve, authorize and timely delivery of corporate compliance, policy & procedure style content necessitate the need for traditional KM style Content Management Systems. Think about the content for Corporate Compensation Policies and HR Polices. One the same token when the underlying business driver is to drive innovation with group wisdom, SM is a perfect fit. In fact, in some of my earlier enterprise implementations we successfully used both of these models – Knowledge Management style systems to incarnate, maintain and just-in-time context-sensitive role-based delivery of policy, compliance and procedure style content, and Social Media to drive innovation with group collaboration and wisdom.

By: Mary Abraham

Mary Abraham — Fri, 17 Oct 2008 12:39:21 +0000

Never one to turn down a good invitation, here’s my contribution to the continuing debate: http://aboveandbeyondkm.blogspot.com/2008/10/using-right-map.html.

Thanks for starting an interesting conversation, Venkat.

- Mary

By: Daniel J. Pritchett

Daniel J. Pritchett — Thu, 16 Oct 2008 21:38:13 +0000

Thanks for publishing the initial piece and this follow-up. Anything that generates this level of disagreement is obviously doing the community some good.